Terms and Conditions
Terms and Conditions for Website use for STWriter.com
Welcome to STWriter
STWriter is a marketing agency with a primary focus on copywriting, content writing and social media marketing and will be referred to as ‘we/us.
STWriter offers a range of marketing service packages for you to purchase for your business and also offers bespoke services based on individual need.
By using the site, you accept the terms and agree to follow them. If you do not accept them, please do not use the site.
STWriter is operated and owned by Sara Thomson
Some important details about us:
We’re based in Stockton on Tees in the North East of England, but can work with clients across the entire UK, Europe and the United States.
You have permission to use the site at any time, but we reserve the right to withdraw or change our service offering at any time without informing you or being legally responsible to you.
Any identification codes, passwords and security information must be kept safe and confidential, if you fail to do so, we reserve the right to disable any security information, which includes any of your passwords and codes relating to our site.
Your site usage is on condition of you following the law and these conditions. If you do not, we reserve the right to suspend or stop your use of the site.
The site is updated and changed regularly, however this is not a given and should not be expected by you. Any material on the site deemed to be out of date and any consequences of following such material is not the responsibility of STWriter. No material on the site is intended to contain advice and should not be relied on solely without independent research and we exclude all legal responsibility and costs for any reliance placed on the site by you or anyone else.
By using the site, you agree to us handling this information and confirm the data you provide is accurate.
We are the owner/licensee of all intellectual property rights on the site – for example – the copyright to the designs, branding, content and other material on the site.They are all protected by copyright.
Within the terms of this, you are allowed to download extracts from the site for your own personal reference but you are not allowed do do so for any commercial use without prior licence and consent from us.
You may not alter anything, or use any copyrighted images, videos, content, or photographs separately from the text that goes with them or pass any works off as your own which you do not hold copyright for.
If you breach these terms, you lose your right to use our site, and must destroy or return any copies you have made.
Accuracy of material on this site is not guaranteed and as far as possible we exclude legal responsibility for the following:
> any losses you suffer arising from use of our site
> this includes any loss of income, profit, business, data, contracts, goodwill and savings
> all terms and warranties, or promises implied by law or statutes
If you upload material to our site or contact other users of it, you must follow the acceptable use policy, which sets the standards for use. This policy is available at https://stwriter.com/acceptalbe-use-policy
Any costs or expenses we incur as a result of any breach of this by you must be reimbursed to us by yourself.
Any material you choose to upload freely, will be regarded as non-confidential and not owned, which means we may copy it, distribute it and show it to other people for any purpose. If anyone else claims ownership of the material we reserved the right to give them your identity.
Any material you do upload is not our legal responsibility and the accuracy of such is not our legal responsibility. We reserve the right to remove it at any time we see fit for any reason.
Any act undertaken by you which is deemed to be a criminal offence under the Computer Misuse Act 1990 your right to use the site is withdrawn with immediate effect.
Computer misuse can include any of the following – introducing viruses, worms, trojans, and any other harmful technological material.
Attempting to gain access to our site or server or to attack the site is a criminal offence and we will report you to relevant authorities and give them your identity.
We aren’t legally responsible for any damage, viruses or harmful material you pick up from our site.
LINKING TO US
Legal links to our site is allowed from your website if the content on your site meets our acceptable use policy and is of relevance to our subject. However, we reserve the right to end this permission any time we see fit.
Any association or endorsement by us must be agreed first in writing before you can claim such.
Throughout the site there may be links to other sites and useful places to find information and other services. Some of these links may be affiliate links, which means if you use that link and buy from them, the service provider will give us a few pennies in commission. These links are there, though, primarily for your own ease of use but it is entirely your choice whether you decide to use them or not, and we won’t be held responsible for your use of these sites and services.
It is your own responsibility to check the terms and conditions of any site you use and buy products and services from.
From time-to-time we will update and change these terms, and it is your responsibility to check and make sure you are aware of these changes as they are binding to you.
All disputes are governed by English law and the court system in England have the only right to hear claims related t this site.
BEYOND THE UK
Services for those outside the UK is available, however, you are still bound by our Terms and Conditions, which are subject to UK law. In this instance it is important you make yourself familiar with these terms and conditions.
BUYING OUR SERVICES
When you purchase a service from STWriter, either based on a proposal or a package deal, you agree to pay 50% of the fee upfront prior to any completion of the work.
This 50% is only refundable within the first 14 days cooling off period – providing no work has been started by STWriter.
If work has been started, you will be refunded the 50% less the cost of the work started.
This cancellation must be provided in writing.
CANCELLATIONS AFTER WORK HAS STARTED
Unless you’ve expressly agreed for us to wait, we may start work within the 14 day period. If you decide within this period, you want to cancel, you will no longer have the protection of this 14 day cooling off period.
You will be refunded your 50% less the cost of the work completed regardless of whether you will use the work we have created.
The remaining balance will be refunded to you.
CANCELLATIONS AFTER 14 DAYS
If you cancel your purchase after 14 days you won’t be entitled to a refund on the fee.
You will be required to make a payment of 50% of the total fee upfront with the remainder being paid at the end.
INFORMATION YOU GIVE
So we can give you the best service possible, you must give us as much relevant information as possible relating to your business and website. We can’t be responsible for any losses, delays or other problems due to your failure to give us a full and complete brief.
You can download a copy of our client questionnaire to help you at [SITELINK]
MATERIAL PUBLICATION AND COMPENSATION
Once work has been completed by STWriter we will give you the finished documents and materials for your use. These materials could be copywriting, content writing, social media marketing, or some other marketing related service. Once paid for, these documents and the rights to publish them are then owned by you and can be used as you see fit.
We won’t be held responsible for any losses you may incur following publication of this material. It is your responsibility to make sure the material is appropriate for publication. You also agree to indemnify us for any claims, actions, liabilities that may come about from a third party or other as a result of you publishing content, copy or marketing materials created by us.
To get in touch simply email [email protected]
We always strive to give the very best we can and are always happy to discuss any concerns or issues you have with our site or services.